Useful Telephone Numbers

For help and advice 24hours per day tel: 111

Emergency Dental Number 01782 425846

Stoke (Haywood) NHS. Walk in Centre High Lane, Stoke on Trent ST6 7AG01782 581112 Opening hours are Monday to Friday 7.00am to 10.00pm, Weekends and Bank Holidays 9.00am to 10.00pm

Newcastle and Stoke Pregnancy Advisory Service 1a George St Newcastle ST5 1JX 01782 632784

Stoke-on-Trent GUM (Genito-Urinary Medicine) Cobridge Primary Care Centre tel 0300 7900 165

  • Mon-Fri 9am – 12pm walk in service
  • Mon-Fri 2 – 4.30 appt only

Disability Solutions – Benefits Advice and Equipment Service 01782 683800

Disabled Living Allowance Advice Local Rate 0845 7123456

Lifeline (Stoke-on-Trent) 01782 234545

The Pension Service (part of the Dept. For Work & Pensions) – deals with benefits for people 60 and over Local rate 0845 60 60 265


Staffordshire Social Services 01785 354030

Stoke-on-Trent Social Services (NB This number is also a Minicom) 01782 234234

Stoke-on-Trent District Citizens Advice Bureau Advice House Cheapside Hanley STOKE-ON-TRENT Staffordshire ST1 1HL

Telephone:08444 111 444 Fax:01782 408601

Support groups:

Bereavement Care The Dudson Centre Hope Street Hanley Stoke on Trent Tel: (01782) 683155

Cruse Tel: (0870) 167 1677

Offering information, advice and counselling to anyone affected by death.

For further information visit their website:

Relate (North Staffordshire) The Dudson Centre Hope Street Hanley Stoke-on-Trent ST1 5DD Tel: (01782) 683050

Counselling for people experiencing relationship difficulties.

For further information visit their website:

Gingerbread 202 Waterloo Road Cobridge Stoke on Trent Tel: 0800 018 4318

  • Offering support and advice to single parents.
  • For further information about this organisation visit their website:

Women’s Rape & Sexual Violence Service in North Staffordshire Tel: (01782) 221000

Offering counselling for women by women; open 10am – 4pm. Monday – Friday.

Rape Crisis telephone number? 0808 802 9999 12 - 2.30 and 7 - 9.30 every day and 3-5.30 weekdays

For further information including locations of Rape Crisis centres in England and Wales, visit their website:


SAVANA, which is based in North Staffordshire for support for anyone who has experienced or is affected by any form of sexual 

Tel: Business line: 01782 433205
24 hour message line: 01782 433204

ADSIS (Alcohol & Drug Service in Staffordshire) St James Court Statham Street Hanley Stoke on Trent ST1 4HB Tel: (01782) 271096

Offering advice, support and information to anyone affected by their own or someone else’s drinking.

Stoke on Trent drug and alcohol service is now provided by Lifeline Project. Single point of contact tel number: 07809105452

Frank (A national drug helpline) Tel: (0800) 776600. 24-hour advice and help

Mind 83 Marsh Street Hanley Stoke on Trent Staffs ST1 5HN Tel: (01782) 262100

The Samaritans 3 Shelton New Road Stoke on Trent Tel: (01782) 213555 24 hour line: 116123

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